We've given your claim our careful consideration.
We filed a claim with（against） you for the shortweight.
The Chinese representative and Mr.Bake discussed the claim.
We have received your remittance in settlement of our claim.
Claims for incorrect material must be made within 60 days after arrival of the goods.
We have already made a careful investigation of the case.
I want to settle our claim on you for the 100 tons of bleached cotton waste, as per Sales Confirmation No. 1254E.
We are not in a position to entertain your claim.
But we regret our inability to accommodate your claim.
I'll write to our home office to waive our claim immediately.
I'm afraid you should compensate us by 5% of the total amount of the contract.
We regret for the loss you have suffered and agree to compensate you by $500.
I propose we compensate you by 3% of the total value plus inspection fee.
There are some different types of claims.
This is a claim on quality.
This is a claim on shortweight.
This is a claim on delayed shipment.
Claim on shortweight is caused by packing damage or shortloading.
Claim on delayed shipment is that sellers fail to make the delivery according to time schedule.
Claim on quality originates from inferior quality of goods or quality changes.